Refund policy

Last updated: October 23, 2026

This policy explains cancellations and refunds for the services, memberships, packages and gift cards you buy from House of Beauty Boca, whether you book through our website or on our Fresha booking pages.

Appointments

Any cancellation, rescheduling or no-show terms that apply to your appointment are shown when you book on Fresha and in your booking confirmation. If you need to change or cancel an appointment, please contact us as early as you can so we can offer your time to someone else.

Refunds for services

If you are not happy with a service, please contact us as soon as you can and tell us what went wrong. We review each request individually and will work with you to put it right. Refunds are for the amount you actually paid, including any promotional price.

Memberships, packages and gift cards

The terms shown when you buy a membership, package or gift card on Fresha apply to it. Contact us if you have a question about what is included or how to use it.

How refunds are paid

If we approve a refund, it is paid to your original payment method. Your bank or card provider may need additional time to process and post it. If you do not see your refund within a reasonable time after it was approved, contact us.

Your rights

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact

To cancel an appointment, ask for a refund, or ask about this policy, call 561-884-7004, email houseofbeautyboca@gmail.com, or write to House of Beauty Boca, 2499 Glades Rd, Suite 202, Boca Raton, FL 33431, United States. Our details are also on our contact information page.